We've just recently changed to a new shipping company who handle all of our orders from this site and also Amazon. Just to clarify; everything is shipped free of charge to you, by E-packet, which should get to you within 9 to 12 working days. Your shipment will be packed and shipped within 4 working days of ordering.
If there's ever a problem with your delivery we, at Crema Pro, are very hands on and will get it sorted in the best way possible. .